Mobility Services Terms

Effective Date: 15 September 2026

 

These Mobility Services Terms apply to airport transfers, executive mobility, chauffeur services, car hire support, group transport, corporate mobility, field mission mobility, event mobility, fleet support and vehicle sourcing advisory provided or coordinated by FAM Trips Tours & Safaris Limited.

 

  1. Service Scope

FAM Mobility services may include pickup and drop-off coordination, route planning, vehicle sourcing support, chauffeur arrangements, group movement planning, airport transfer coordination, corporate mobility support and travel logistics advisory.

 

  1. Availability

All mobility services are subject to vehicle availability, driver availability, route conditions, confirmation of dates and times, payment terms, documentation verification and supplier terms where applicable.

 

  1. Client Information Required

Clients must provide accurate pickup location, drop-off location, passenger count, luggage count, travel time, flight details where applicable, contact person, special requirements and destination details.

 

  1. Waiting Time and Changes

Additional waiting time, route changes, extra stops, late-night services, long-distance travel, parking fees, tolls, driver accommodation, fuel adjustments or security requirements may attract additional charges.

 

  1. Vehicle Sourcing and Sales Advisory

For vehicle sourcing or sales advisory, FAM may share available vehicle options based on actual unit photos and seller information. Prices are subject to confirmation. Vehicles are subject to availability, viewing, documentation verification and independent inspection. FAM does not guarantee a vehicle’s condition unless a verified inspection report is provided.

 

  1. Safety and Compliance

FAM encourages clients to verify documentation, inspect vehicles, follow safety requirements and comply with applicable transport, traffic, insurance and regulatory obligations.

 

  1. Cancellation

Mobility cancellations may attract charges where a vehicle, driver, fuel, route plan, reservation or supplier commitment has already been arranged.

 

  1. Contact

For mobility enquiries:

Mobile / WhatsApp: +254 722222787

Email: sales@famtripsntours.com

Website: www.famtripsntours.com

Approved & Authorized By:
Kelvin Otieno Ong’ayo
Chief Executive Officer / Director
FAM Trips Tours & Safaris Limited

Effective Date: 15th September 2026
Document Status: Approved for Website Publication
Review Cycle: Annual / As Required